One popular use for e-learning is to develop the IT skills of employees. We have wide-ranging experience of creating simulations of custom-built software (call centre software/ customer-relationship management tools, helpdesk systems, HR systems), to teach learners the 'why' as well as the 'how' of a new system. Our development tools allow us to quickly develop exact simulations of your software to show learners how a system works, to let them enter data in a safe environment where they can be provided with guidance and feedback, and test them to ensure they are equipped to use the 'real' system. This type of simulation training is excellent when a new system is being introduced and a number of employees need to be quickly trained, and also can be used going forward for new employees or for remedial training.
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